1. WHO “WE” ARE

For purposes of these Terms, the “Company Group” means, collectively where appropriate, Robert Lee Goodman individually, Goodman Group, Inc., CEO RESOURCE LLC and Good-Man LLC, together with the applicable entity’s divisions, trade names, brands, authorized licensees, successors and assigns.

References to “Company,” “we,” “our” or “us” are used for convenience and do not merge these persons or entities into one legal entity. Each individual, corporation and limited liability company remains legally separate.

The person or entity identified in an applicable Statement of Work, invoice, checkout page, order, publishing agreement, license, copyright notice or other transaction document is the contracting party or rights-holding party for that particular transaction unless the applicable document expressly provides otherwise.

Nothing on a Covered Site should be interpreted as making one Company Group member automatically liable for the contractual obligations, debts or liabilities of another Company Group member merely because of common ownership, management, branding, websites, personnel, technology, intellectual property, links or business relationships.

3. WHAT THESE TERMS COVER

“Covered Sites” include ChiefImpleMentor.com, Chiefi.com, FiveYearLife.com and any Company Group website, subdomain, landing page or online property that displays, links to or incorporates these Terms.

“Covered Content” includes articles, books, manuscripts, workbooks, newsletters, emails, videos, photographs, graphics, downloads, forms, worksheets, reports, research, data presentations, software, tools, templates, spreadsheets, prompts, prompt sequences, workflow instructions, questionnaires, checklists, scorecards, action plans, models, calculators, formulas, macros, code, audio, educational resources and other material made available by or through a Covered Site.

“Products” include physical books, digital books, workbooks, downloads, licenses, educational materials, W Cubed™ Founder Launch materials, AI Arsenal™ Lite, AI Arsenal™ Pro, Professional Founder Control Center™ materials, AI-assisted workflows, spreadsheets, templates and other items offered directly or through third-party retailers or service providers.

“Services” include consulting, mentoring, Chief ImpleMentor™ services, Virtual Executive Services, planning, business analysis, educational services, publishing-related services and other services offered by a Company Group member.

“AI Arsenal™” means Company Group prompt libraries, workflows, interview instructions, prompt sequences, templates, analytical frameworks, spreadsheets, tools, workflow chains, supporting instructions and related materials designed to assist a user in working with artificial-intelligence systems or other technology.

“User Input” means information, assumptions, numbers, documents, instructions, files, trademarks, logos, business information or other material supplied by or on behalf of a user for use with Covered Content, AI Arsenal™, a third-party artificial-intelligence service or a Company Group Service.

“Generated Deliverable” means a document, spreadsheet, model, report, analysis, scorecard, plan, presentation, worksheet, schedule, recommendation or other output produced or materially assisted by an artificial-intelligence system, software tool or workflow using User Input or Covered Content.

4. ADDITIONAL TERMS & TRANSACTION-SPECIFIC AGREEMENTS

Particular Products or Services may be governed by a Statement of Work, invoice, payment terms, checkout terms, license, confidentiality agreement, release, publishing agreement, retailer agreement or other written conditions (“Additional Terms”).

Those Additional Terms are incorporated into the applicable transaction.

If these general Terms conflict with valid Additional Terms, the Additional Terms control for the particular transaction or subject they address.

6. GENERAL BUSINESS INFORMATION — NOT LICENSED PROFESSIONAL ADVICE

Covered Content and general communications are provided for informational, educational and business-consulting purposes.

Unless an applicable written agreement expressly and lawfully provides otherwise, they are not legal, tax, accounting, investment, securities, brokerage, insurance, medical, psychiatric, psychological, therapeutic, credit, employment-law, regulatory or other licensed professional advice.

You should consult qualified attorneys, accountants, tax professionals, investment professionals, medical professionals or other appropriately licensed specialists when your circumstances require such advice.

You remain responsible for determining whether, when and how to act on information or recommendations supplied through a Covered Site or Service.

8. PRIVATE-PLACEMENT & FUNDRAISING MATERIALS

Any business-side assistance with private-placement memoranda, offering materials, investor presentations, financial models or fundraising documents is provided solely as business consulting unless applicable Additional Terms expressly provide otherwise.

Such assistance does not replace securities counsel, tax counsel, accounting review, regulatory filings, state blue-sky analysis or other professional review.

Clients are responsible for obtaining appropriate legal, tax, accounting and regulatory review before using offering or fundraising documents.

10. TESTIMONIALS, PERFORMANCE EVALUATIONS & REVIEWS

Testimonials, performance evaluations, recommendations and client comments reflect the experience and opinion of the person who provided them at the time they were provided.

They do not guarantee that another client, reader, customer or participant will achieve the same or similar result.

We do not require positive sentiment as a condition of receiving a lawful incentive, advance copy, benefit or consideration. Where applicable law requires disclosure of a material relationship or incentive, we intend for that relationship to be disclosed clearly.

Nothing in these Terms prohibits a person from making an honest, lawful review or statement concerning the person’s actual experience.

11. BOOKS, WORKBOOKS, PUBLICATIONS & EDUCATIONAL MATERIALS

Books, workbooks, newsletters, articles, videos, worksheets and other publications associated with Robert Lee Goodman, Good-Man LLC, Five Year Life™ or other Company Group brands are informational and educational works.

They do not replace individualized professional advice.

Readers are responsible for evaluating their own facts, jurisdiction, employment status, financial condition, health, family circumstances and other relevant considerations before acting.

Where examples are expressly identified as hypothetical, illustrative, composite or adapted, they should not be interpreted as representations that every detail describes one actual person or event.

12. HEALTH, WELLNESS & PERSONAL-DEVELOPMENT CONTENT

Any discussion of sleep, stress, emotional wellbeing, fitness, food, diet, behavior, relationships, mental health or similar subjects is general educational information and is not medical, psychiatric, psychological, therapeutic or other healthcare advice. Do not delay or disregard professional care because of Covered Content.

13. CAREER, EMPLOYMENT, HIRING, CONTRACTOR, BENEFITS, CREDIT & DEBT INFORMATION

Career, résumé, job-search, unemployment, compensation, government-benefit, credit, debt, hiring, staffing, contractor and similar information can change and can differ substantially by employer, occupation, jurisdiction and individual circumstance. No Covered Content guarantees employment, eligibility, benefits, compensation, credit approval, successful hiring, employee performance, contractor performance or any governmental or private-party determination.

The WHO Chart™, candidate scorecards, interview frameworks, self-assessment tools, AI-assisted analyses and related hiring or contractor-selection materials are general business decision-support tools. They are not represented as professionally validated psychological tests, employment-selection examinations, background investigations or guarantees concerning honesty, integrity, personality, future performance or suitability.

Candidate self-ratings, interviewer ratings, AI-generated observations, comparative scores and other outputs should be treated as information for human consideration rather than automatic hiring, firing, promotion, compensation or contractor-selection decisions.

Users are responsible for designing and applying lawful, job-related criteria and for complying with applicable federal, state and local employment, discrimination, disability, accommodation, wage-and-hour, privacy, background-check, recordkeeping and other requirements.

Where a hiring or employment process involves disability, medical information, background reports, credit information, criminal-history information, protected characteristics or other regulated information, users should obtain advice from qualified employment counsel or other appropriate professionals before acting.

Whether a worker should lawfully be treated as an employee, independent contractor, consultant or other service provider is a legal and tax classification question that depends on applicable facts and law. A W Cubed™, WHO Chart™ or AI Arsenal™ workflow does not determine worker classification. Users should obtain appropriate legal and tax advice when classification is material.

14. STATISTICS, RESEARCH, PRICES & TIME-SENSITIVE INFORMATION

Covered Content may reference government statistics, research, market data, prices, compensation ranges, laws, regulations, web resources or third-party information that changes over time.

A figure or statement accurate when published may later become outdated. You are responsible for confirming current information before making a consequential decision.

16. CEO RESOURCE LLC CONSULTING SERVICES

Paid consulting services offered by CEO RESOURCE LLC are governed by the then-current applicable Statement of Work or other written engagement agreement.

Those Additional Terms may address retainers, rates, billing increments, expenses, queue priority, timing, confidentiality, intellectual property, termination, indemnification, governing law, venue and other engagement-specific matters.

Where an accepted Statement of Work differs from a general website description, the Statement of Work controls the engagement.

18. CLIENT CONTROL & IMPLEMENTATION RESPONSIBILITY

Consulting recommendations are advisory and supportive unless an applicable agreement expressly assigns specific implementation authority.

The client retains responsibility for business decisions, execution, legal compliance, financial commitments, hiring, firing, contracts, investments, securities offerings and other acts taken in the client’s name.

The client is responsible for reviewing recommendations and obtaining specialized professional advice where appropriate before implementation.

19. CONSULTING AVAILABILITY, CURRENT FOUNDER RETAINER LIMITS, QUEUES & TIMING

Robert Lee Goodman’s consulting availability is deliberately limited because publishing and related legacy projects are now his primary professional focus.

At present, CEO RESOURCE LLC has established a current program limit of no more than 100 ten-hour Founder Retainer blocks. This is a current business and availability limit, not a perpetual commitment, permanent lifetime cap or promise that exactly 100 blocks will be offered, sold, accepted, reserved or continuously available.

CEO RESOURCE LLC may in the future increase, decrease, suspend, reopen, restructure or discontinue that limit or the Founder Retainer program, and may change pricing, eligibility, availability or other terms prospectively, subject to any then-existing contractual obligations under accepted Statements of Work.

A visitor, subscriber or prospective client does not obtain or reserve a consulting block merely by viewing a page, downloading W Cubed™, obtaining AI Arsenal™, joining an email list, submitting an inquiry or expressing interest.

A consulting engagement or retainer is established only as provided in the applicable Statement of Work or other written engagement terms, including any required acceptance and funding. CEO RESOURCE LLC may decline a proposed engagement where appropriate, subject to applicable law.

Standard, Priority and Top Priority services, rates, availability and queue rules are governed by the applicable Statement of Work and then-current service descriptions.

No statement on a Covered Site guarantees a particular consulting start date, completion date, milestone, response time or uninterrupted period of work unless an applicable written agreement expressly guarantees it.

20. PAYMENTS, RETAINERS, REFUNDS & CANCELLATIONS

Prices, funding requirements, billing terms, cancellation rights, refund rights and retainer provisions are determined by the applicable Statement of Work, invoice, checkout page, retailer terms or other Additional Terms.

A consulting retainer identified as non-refundable in an applicable agreement is governed by that agreement to the maximum extent permitted by law.

Where applicable Additional Terms provide that payment constitutes acceptance of those Additional Terms, making the payment constitutes acceptance to the extent permitted by law.

The customer remains responsible for taxes, fees or other amounts lawfully imposed on a transaction unless expressly included in the stated price.

21. THIRD-PARTY PAYMENT PROCESSORS & RETAILERS

Payments or purchases may be processed by banks, payment processors, online retailers, marketplaces, distributors or other third parties.

Those third parties operate under their own terms, privacy policies, security practices and dispute procedures.

A chargeback or payment dispute does not independently cancel contractual obligations or create rights beyond those available under applicable law and the governing transaction terms.

22. DIGITAL PRODUCTS, W CUBED™, AI ARSENAL™ & LIMITED LICENSE

Unless expressly stated otherwise, downloadable books, workbooks, W Cubed™ materials, AI Arsenal™ materials, reports, spreadsheets, templates, checklists, worksheets, graphics, audio, video and other digital resources are licensed to the purchaser or authorized recipient for lawful personal or internal-business use. Purchase, free delivery or other authorized access does not transfer copyright, trademark or other ownership rights in the underlying Company Group material.

An authorized recipient may ordinarily make the digital resource reasonably available to employees, officers, contractors or professional advisers working for the same business to the extent necessary for that business’s authorized internal use, provided the resource is not redistributed, republished, resold, sublicensed or made generally available outside that organization.

Where an AI Arsenal™ workflow is intended to be used with an artificial-intelligence service, the authorized user may submit the applicable prompt or workflow to a third-party AI system for inference and generation of the user’s own Generated Deliverable. That intended use is permitted and is not, by itself, prohibited AI model training under Section 27.

Authorized users may ordinarily use, modify and internally reproduce their resulting Generated Deliverables for their own lawful business activities and may disclose those deliverables to employees, contractors, advisers, lenders, investors and other persons reasonably necessary to the user’s own business, subject to applicable law, third-party provider terms and third-party intellectual-property rights.

The underlying prompts, workflow libraries, proprietary instructions, template structures, methodologies and other Company Group materials may not be resold, republished, distributed as a prompt library, sublicensed, used to create a competing commercial product or service or otherwise commercially exploited except as expressly authorized in writing or permitted by law.

A free price does not mean a free license. W Cubed™ or another resource made available without charge remains protected intellectual property and is licensed only on the terms stated here or in applicable Additional Terms.

23. ADVANCE READER TEAMS & PREPUBLICATION MATERIALS

Advance Reader Team (“ART”) manuscripts, advance copies and other prepublication materials are supplied for personal evaluation and reader feedback and remain protected intellectual property.

Unless expressly authorized, advance material may not be redistributed, uploaded, sold, republished, reproduced for other people or used to create derivative commercial products.

ART participation does not require a positive review and does not require a public review unless separately and lawfully agreed.

Feedback voluntarily provided may be used for editorial evaluation and improvement. A person’s name, likeness or comments will not knowingly be represented publicly as a testimonial or endorsement without appropriate permission or another lawful basis.

25. TRADEMARKS, SERVICE MARKS & BRAND IDENTIFIERS

Names, phrases, logos, designs, shorthand identifiers and brand identifiers appearing on Covered Sites or in Covered Content may constitute trademarks, service marks, trade names or other protected branding. Use of ™ or SM identifies a claimed mark; use of ® is reserved for marks registered where legally appropriate.

They include, among others, Chief ImpleMentor™, “I Help Startups Start & Stay Started.”™, W Cubed™, W³ as a W Cubed brand shorthand, W Cubed™ Founder Launch, Startup Company Methodology™, Ready for Prime Time™, AI Arsenal™, AI Arsenal™ Lite, AI Arsenal™ Pro, WHO Chart™, Professional Founder Control Center™, Compound Knowledge™, Five Year Life™, Chart Your Five Year Future™, Dots Of Knowledge™, Triple Hat Critics™, Quick Cash Generation Inventory™, Re-Entry Links™, Demographic Lens™, Bare Minimum Budget™, Your Last Paycheck™ and Reset Protocol™, together with other marks and brand identifiers appearing in Company Group materials.

The foregoing list is illustrative and non-exclusive. Omission of a Company Group mark, slogan, logo, product name or brand identifier from this Section does not constitute abandonment, waiver or admission concerning any rights in that identifier.

Nothing in these Terms grants a license to use Company Group branding except as expressly authorized in writing, as reasonably necessary to use an authorized Generated Deliverable for the user’s own business, or as otherwise permitted by law.

26. LIMITED WEBSITE LICENSE

Subject to these Terms, you receive a limited, revocable, non-exclusive, non-transferable license to access Covered Content for lawful personal or internal-business purposes. Except where applicable law permits otherwise, you may not reproduce, republish, sublicense, sell, redistribute, publicly display, commercially exploit, remove ownership notices from or create derivative works from Covered Content without prior written authorization.

27. AUTOMATED SCRAPING, DATASETS, AI MODEL TRAINING & PROMPT-LIBRARY MISUSE

Except for ordinary search-engine, browser, archival or retrieval indexing consistent with applicable law and technical permissions, you may not systematically scrape, harvest, copy or assemble substantial portions of Covered Content for resale, redistribution, competitive products or commercial databases without written permission.

You may not use substantial portions of Covered Content, W Cubed™ materials or AI Arsenal™ libraries for commercial artificial-intelligence model training, model fine-tuning, synthetic-dataset development, retrieval databases intended to reproduce the Company’s proprietary library, or similar machine-learning exploitation without prior written authorization, except to the extent such restriction is prohibited by applicable law.

You may not systematically extract, reproduce or reorganize AI Arsenal™ prompts, workflows, interview structures, template instructions or related materials in order to publish, distribute, sell, license or create a competing prompt library, workflow library, consulting product or software product.

For avoidance of doubt, an authorized user’s submission of an AI Arsenal™ prompt or workflow to a third-party artificial-intelligence service for the ordinary intended purpose of obtaining that user’s own Generated Deliverable is permitted under the applicable license and is not prohibited by this Section solely because an AI service processes the prompt.

28. COPYRIGHT COMPLAINTS

If you believe material appearing on a Covered Site infringes your copyright, provide written notice containing sufficient information to:

1. identify the copyrighted work claimed to have been infringed;
2. identify the allegedly infringing material and where it appears;
3. provide your name, address, telephone number and email address;
4. state your good-faith belief that the disputed use is unauthorized by the copyright owner, its agent or law;
5. state under penalty of perjury that the information supplied is accurate and that you are the copyright owner or authorized to act on the owner’s behalf; and
6. provide your physical or electronic signature.

Copyright Notice Contact:
Robert Lee Goodman / CEO RESOURCE LLC
1216 East Parkway, #161
Gatlinburg, Tennessee 37738 USA
Email: CEO@Chiefi.com

29. INFORMATION & MATERIAL YOU SUBMIT

You remain responsible for information, documents, comments, images, files, suggestions and other material you voluntarily submit.

You represent that you have sufficient rights to submit the material and that your submission does not unlawfully infringe another person’s copyright, trademark, privacy, publicity, contract, trade secret or other rights.

You authorize the applicable Company Group member and its service providers to receive, store, process, reproduce internally and transmit submitted material to the extent reasonably necessary to respond to you, evaluate your request, administer a transaction or provide requested Services.

31. GENERAL SUGGESTIONS & FEEDBACK

If you voluntarily provide general ideas, suggestions or feedback concerning our websites, publications, branding, Products or Services, you authorize us to consider and use that feedback without an obligation to compensate you.

This provision does not transfer ownership of your pre-existing intellectual property and does not override a separately executed confidentiality, consulting or intellectual-property agreement.

32. PROHIBITED CONDUCT

You may not use a Covered Site, Covered Content, AI Arsenal™ material or Generated Deliverable to:

• violate applicable law or another person’s lawful rights;
• commit fraud, deception, identity theft or other unlawful conduct;
• transmit malware, malicious code, spyware, ransomware, destructive files or unauthorized automated systems;
• attempt unauthorized access to accounts, servers, systems, networks or data;
• circumvent security, access controls, rate limits or technical restrictions;
• impersonate another person or materially misrepresent your identity or affiliation;
• interfere with the availability, integrity or operation of a Covered Site;
• unlawfully harvest, collect, publish or misuse personal information;
• infringe intellectual-property, privacy, publicity, contractual, employment or other legal rights;
• use hiring, WHO Chart™ or AI-assisted decision tools to implement unlawful discrimination or another unlawful employment practice;
• misrepresent a Generated Deliverable as audited, certified, legally approved or professionally validated by the Company Group when it is not;
• remove or obscure copyright, trademark, confidentiality, attribution or license notices in a manner inconsistent with the applicable license; or
• use Covered Content in a manner expressly prohibited by these Terms.

33. PRIVACY & PERSONAL INFORMATION

Our handling of personal information is governed by the applicable

Privacy Statement

and applicable law.

These Terms do not waive privacy rights that applicable law makes non-waivable.

34. EMAIL, NEWSLETTERS & ELECTRONIC COMMUNICATIONS

If you voluntarily subscribe to newsletters, Advance Reader Team communications, W Cubed™ updates, AI Arsenal™ updates or marketing communications, you may unsubscribe using the method provided in the communication.

Administrative, transactional, contractual, security, purchase-related or service-related messages may still be sent when reasonably necessary to administer an existing relationship or transaction.

You consent to receiving legally permissible electronic records and communications relating to transactions you initiate electronically.

35. THIRD-PARTY WEBSITES, SERVICES & INFORMATION

Covered Sites may link to or integrate with payment processors, retailers, publishers, email providers, hosting providers, software companies, AI services, government agencies, research sources, social networks and other third parties.

A link, reference or integration does not necessarily constitute endorsement.

We do not control third-party content, availability, security, privacy practices, terms or acts and are not responsible for them merely because a Covered Site contains a link, reference or integration.

36. AFFILIATE, SPONSORED & COMMERCIAL RELATIONSHIPS

Where applicable, material affiliate, sponsorship, compensation or commercial relationships will be disclosed as required by applicable law. Compensation does not authorize false or misleading statements.

37. NAMES, BRANDS & THIRD-PARTY REFERENCES

Reference to a company, employer, government agency, product, platform, book, website, technology, person or trademark does not necessarily mean that the referenced party sponsors, endorses or is affiliated with Robert Lee Goodman or a Company Group member unless such relationship is expressly stated.

38. INTERNET & INFORMATION-SECURITY RISKS

No internet transmission, website, email service, cloud platform, AI provider or computer system can be guaranteed perfectly secure or continuously available.

You should use appropriate precautions and should not transmit highly sensitive credentials or regulated information using an ordinary contact form, ordinary email or third-party AI system unless an appropriate secure method and lawful use have been independently determined.

39. SITE AVAILABILITY, PRODUCT VERSIONS, PRICING, PROMOTIONS, CORRECTIONS & CHANGES

We may correct errors, revise Covered Content, issue revised W Cubed™ or AI Arsenal™ versions, change pricing, alter availability, add or remove features, change workflow counts or supporting materials in future versions, discontinue Products or Services, reorganize websites or suspend access when reasonably appropriate.

A person who lawfully obtains a particular paid or free version retains whatever license rights apply to that version, subject to these Terms and applicable Additional Terms, but does not automatically acquire a contractual right to every future product, feature, edition, service or format unless expressly stated.

References to free downloads, introductory pricing, “first 100,” “next 100,” quantity-based offers or similar promotions describe limited promotional availability. The then-current applicable registration, order or checkout page controls the price and availability at the time the qualifying claim or transaction is completed.

Viewing an advertisement or page while a promotional tier is available does not itself reserve a place in that tier. A promotion may become unavailable after its applicable quantity is reached.

Where the Company Group states that W Cubed™ Founder Launch updates are made available free to eligible subscribers, that means updates that the Company Group elects to make generally available through that program while the program remains offered. Unless expressly stated otherwise, it is not a promise to maintain every prior format, delivery method, feature or version indefinitely.

Historical material may remain available after underlying statistics, laws, links, prices, AI models, technologies, availability or circumstances have changed.

40. EVENTS BEYOND OUR REASONABLE CONTROL

To the maximum extent permitted by law, a Company Group member is not responsible for delay or failure caused by events reasonably beyond its control, including natural disasters, severe weather, fire, war, terrorism, civil disturbance, labor disputes, illness, utility failure, telecommunications failure, internet outage, hosting failure, cyberattack, governmental action, transportation interruption, supply-chain interruption, third-party service failure or other force-majeure event.

41. AGE, CAPACITY & AUTHORITY

Covered Sites and business Services are directed principally to adults.

If you enter a transaction or agreement on behalf of a corporation, LLC, partnership or other organization, you represent that you have authority to act for and bind that organization.

42. USERS OUTSIDE THE UNITED STATES

Covered Sites are operated from the United States. A user accessing a Covered Site from another jurisdiction is responsible for compliance with laws applicable to that user’s access and conduct. Nothing in these Terms eliminates rights or obligations that applicable law makes non-waivable.

45. CORPORATE SEPARATENESS & PERSONAL CAPACITY

Each Company Group member operates as a separate legal person to the extent provided by applicable law.

The appearance of Robert Lee Goodman’s name, likeness, authorship, biography, title, branding or personal history on a Covered Site does not by itself make him personally liable for a corporation’s or limited liability company’s contractual obligations.

Likewise, common management, ownership, websites, branding, offices, contractors, software, intellectual property or business resources do not by themselves create a partnership, joint venture, general agency, alter-ego relationship or joint liability among Company Group members.

A person or entity is responsible for a contractual obligation only to the extent provided by the applicable agreement and law.

46. YOU REMAIN RESPONSIBLE FOR YOUR DECISIONS, ASSUMPTIONS & IMPLEMENTATION

You are responsible for your own decisions, driving assumptions, due diligence, professional advisers, legal compliance and implementation.

An idea, recommendation, AI response, model, forecast, estimate, scenario, spreadsheet, formula, draft, template, checklist, WHO Chart™ score, candidate self-assessment, question, analysis or Generated Deliverable should not be treated as a substitute for your own judgment or for specialized professional advice where such advice is appropriate.

You remain responsible for deciding whether a driving assumption is sufficiently supported before relying on it and for evaluating the consequences if that assumption proves wrong.

You remain responsible for reviewing Generated Deliverables before using or distributing them and for confirming material facts, calculations, citations, legal requirements, financial assumptions, employment criteria and other consequential information.

Neither W Cubed™, AI Arsenal™, the WHO Chart™, Compound Knowledge™ material nor consulting recommendations transfer ultimate management authority or responsibility for your company to Robert Lee Goodman or any Company Group member.

47. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold harmless the applicable Company Group members and their owners, shareholders, members, managers, officers, directors, employees, contractors, agents, licensors, successors and assigns from third-party claims, damages, liabilities, judgments, costs and reasonable attorneys’ fees arising from:

• your unlawful or unauthorized use of a Covered Site, Covered Content, Product, AI Arsenal™ workflow or Generated Deliverable;
• your material violation of these Terms or applicable Additional Terms;
• User Input, material you submit or material you cause to be submitted to a Company Group member or third-party AI provider;
• your infringement or violation of another person’s intellectual-property, privacy, publicity, employment, contractual or other rights;
• your unlawful hiring, employment, contractor, securities, advertising, privacy or other implementation decision based in whole or in part on Covered Content or a Generated Deliverable; or
• your unlawful implementation, publication, distribution or misuse of Content, Products, Services or Generated Deliverables.

48. HONEST REVIEWS, GOVERNMENT REPORTS & PROTECTED COMMUNICATIONS

Nothing in these Terms is intended to prohibit or penalize an honest consumer review, truthful report to a government agency, lawful whistleblowing, testimony, response to lawful process, communication with legal counsel or another communication protected by applicable law.

50. EMERGENCY & INJUNCTIVE RELIEF

Notwithstanding the ordinary forum provision above, an applicable Company Group member may seek temporary, preliminary or emergency injunctive relief in a court having jurisdiction over the person, property, system, data or intellectual property at issue where reasonably necessary to prevent or stop actual or threatened intellectual-property infringement, unauthorized system access, misuse of confidential information, fraud or similar immediate harm. Seeking such provisional relief does not waive the otherwise applicable Tennessee forum for adjudication of the underlying dispute.

52. INDIVIDUAL CLAIMS

To the maximum extent permitted by applicable law, a dispute concerning these Terms is to be pursued by the parties in their individual capacities and not as a purported class, collective or representative proceeding, except where applicable law does not permit such a restriction.

53. SUSPENSION OR TERMINATION OF ACCESS

We may restrict or terminate access to a Covered Site or resource when reasonably necessary to protect security, enforce these Terms, prevent misuse, protect intellectual property, comply with law or discontinue a resource. Termination does not eliminate rights or obligations that by their nature survive termination.

54. CHANGES TO THESE TERMS

We may revise these Terms as businesses, websites, Products, Services, technologies or laws change. The “Last Updated” date identifies the current posted version. Revised Terms apply prospectively to use after their effective date except where applicable law or controlling Additional Terms require a different procedure.

55. ORDER OF PRECEDENCE

For a particular transaction, the order of precedence is: (1) signed or otherwise validly accepted transaction-specific Additional Terms; (2) the applicable invoice or checkout terms to the extent they supplement rather than contradict the transaction agreement; (3) these Terms; and (4) general descriptive website content.

56. ENTIRE AGREEMENT FOR WEBSITE USE

These Terms, together with the applicable Privacy Statement, Earnings & Results Disclaimer and applicable Additional Terms, constitute the agreement concerning the matters they address and supersede prior inconsistent website terms concerning those same matters.

57. SEVERABILITY & REFORMATION

If a provision is held invalid, unlawful or unenforceable, it will be enforced to the maximum lawful extent or modified or severed only to the minimum extent necessary, and the remaining provisions will continue in effect.

58. NO WAIVER

Failure to enforce a provision on one occasion does not waive the right to enforce that provision or another provision later. A waiver is effective only to the extent expressly stated in writing by a person authorized to grant it.

59. ASSIGNMENT & SUCCESSORS

You may not assign contractual rights or obligations under these Terms where consent is legally required without prior written consent. The applicable Company Group member may assign rights and obligations in connection with a merger, reorganization, sale of a business, transfer of relevant assets or lawful succession, subject to applicable law and any controlling Additional Terms.

60. NO UNINTENDED THIRD-PARTY BENEFICIARIES

Except for Company Group persons expressly protected by disclaimers, indemnities or limitations in these Terms, these Terms are not intended to create enforceable rights in an unrelated third party.

61. HEADINGS & INTERPRETATION

Headings are for convenience and do not limit the substance of a provision. “Including” means “including without limitation.” Singular terms may include the plural where context requires. These Terms will not be construed against a party merely because that party or its representative participated in drafting them.

62. SURVIVAL

Provisions concerning payment obligations, intellectual property, confidentiality where applicable, disclaimers, limitations of liability, indemnification, governing law, venue, dispute provisions and other provisions that logically should continue will survive termination, expiration or cessation of website use.