The Cost of Project Conflict

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Article by Steven Alston

The Cost of Project Conflict – Business – Productivity

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During my past 24 years of telecommunications experiences, I have often wondered what the real agenda was of some corporate executives. A recent conversation with a former colleague revealed a belief that is widely accepted in his work environment but never openly talked about. This belief is that for some corporate executives, profits are not as important as maintaining the status quo. According to him, these leaders believe that the appearance of ‘being strong’ and ‘in control’ is more important than being responsible to the bottom line. If this is true, then it is one explanation for why one would observe day-to-day decision-making that results in poor company performance.

This was in part the response my former colleague shared with me after I presented the opportunity that my project mediation service provides for removing costly conflict from the work environment. He believes the corporate leaders in question thrive on conflict and use it to improve their position of power within the company structure. The perception is that conflict leads to blame, which triggers organizational restructuring, ultimately resulting in promotion opportunities. After receiving this insight, I decided to evaluate the cost of ‘appearing strong and in control’.

This simulation uses the Dana Measure of Financial Cost of Conflict tool, designed by Dr. Daniel Dana, author of Managing Differences and founder of Mediation Training Institute International.

The simulation is a realistic situation for one (1) project overseen by a corporate executive (Project Executive). The leaders involved in this project are a Project Manager, a Sr. Software Developer, an Operations Manager and an IT Manager. In addition there are two (2) Software Engineers working at the direction of the Sr. Software Developer. A Customer Service Representative, Installer, Specialist and Electronics Technician are all working at the direction of the Operations Manager. A Computer Technician is working at the direction of the IT Manager and an Administrative Assistant is working on behalf of the entire project team. There are a total of 13 people, including the Project Executive. The average compensation used in this simulation is from PayScale, Inc. under United States Telecommunications, updated July 18, 2008.

Assume that an unresolved conflict develops between the Sr. Software Developer and the Operations Manager one month after the project start. This conflict is allowed to persist for 2 months (10 weeks). The conflict is resolved when the Sr. Software Developer leaves the project. Upon leaving, the individual is frustrated and communicates that his skills have been requested on another project. The cost of this conflict as is as follows:

#1: Wasted time: $ 3,772#2: Opportunity cost of wasted time: $ 5,658#3: Lowered job motivation and productivity: $ 189#4: Lost performance due to conflict-related absenteeism: 0#5: Loss of investment in skilled employees: $ 193,866#6: Conflict-incited theft, sabotage, vandalism, and damage: $ 5,389#7: Restructuring around the problem: $ 10,778#8: Health costs: $ 450#9: Degraded decision quality: $ 112,090TOTAL COST of this conflict: $ 332,192This simulation assumes:

Washington, DC Launches New Government Grants, Work at Home Jobs Export-Import Toll Free Number 888 384 9608 for US Citizens and Green Card Holders

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Washington, DC (PRWEB) February 27, 2006

The business marketplace is rapidly becoming less localized and more international. Import-export revenues are increasing faster than any area of the economy. In fact, National import revenues often exceed the gross national product of countries with whom we trade. A major benefactor is small business, work-at-home moms and entrepreneurs in the form of government grants and loans.

These import-export trends are expected to continue as communication and transportation capabilities become more sophisticated. One entity that’s paving the way in this field is Government Publications, based out of Washington, DC. They are dedicated to researching and publishing the latest information about government grants, loans and other sources of aid for small business and entrepreneurs.

Government Publications offers a complete business start-up kit for US and Canadian residents on CD-Rom. It includes instructions for successfully importing/exporting products from and to foreign countries. The program reveals how and where US and Canadian residents can obtain free government grants and low-interest loans to start a new or expand an existing business. It includes contracting opportunities for selling products and services to the US Government. It lists hundreds of importers-exporters according to geographical area and type of product they buy or sell.

In addition,”Billions of loan and government grant dollars have been earmarked for people previously identified as credit risks,” announced Mike Greene, a researcher for Government Publications. Government grants,loans, free money is available to purchase homes, cars, start a business,consolidate debts and many other purposes.

“Now is the time to act if you need money for any worthwhile purpose,” urged Greene. He also reported that several reduced-cost and even free programs now exist to benefit the economically disadvantaged and recently unemployed.

“Imagine for a second of going through the process of filling out a few forms supplied by the government ,dropping them in the mail and then receiving a government grant check sent to you for thousands of dollars?? or more”.

“Free money you never have to pay back. It may sound unbelievable but every day people and businesses are receiving government grant checks in the mail for doing nothing more than asking,” replied Greene.

Government Publications offers a CD-ROM that provides the latest information on the above programs. It covers free government grants and loan resources available for a wide variety of purposes. The CD-ROM includes start-up information on over 95 work at home jobs that pay cash. For example, How to Buy and Sell Foreclosed Properties, How to Start a Profitable Gift Basket Business, How to Start a Cleaning Business and How to Become a Loan Broker. The business program includes http://capitalpublications.com/secure_html/free_loan_broker.html and http://www.merchantamerica.com/governmentgrants , which teaches customers to eBay the correct way.

The Government Grants Work at Home Jobs CD Rom combines all programs into one price,it also includes 50 successful free government grant applications that were funded. These sample applications are essential items since most denied loan and grant applications are due to improper or incomplete paperwork. For more information on the Work at Home Jobs CD containing all programs log on to http://www.capitalpublications.com. To visit individual sites combined on Work at Home Jobs CD visit http://www.capitalpublications.com/secure_html/free_work_at_home.html http:// press.arrivenet.com/government/article.php/625870.html http://www2.marketwire.com/mw/release_html_b1?release_id=85269

To learn more search http://www.kazzoom.com or call the Government Grants 24 hour info at 800-306-0873 or Government Grants Info Line 888-384-9608, Government Grants Info line 800-306-0990, Government Grants request more info line 800-416-0712

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MPP's Rob Kampia on Fox Freedom Watch

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Marijuana Policy Project executive director Rob Kampia speaks with Judge Andrew Napolitano about the current trends in public sentiment regarding marijuana in the United States, and the federal government’s refusal to relax marijuana laws despite growing support and changes in state law. 12/09/2010
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On April 23, 2012 in Philadelphia, principal photography began aboard the SS United States for “Dead Man Down”, a major motion picture from IM Global. The film stars Colin Farrell, Noomi Rapace, Terrence Howard, and Dominic Cooper. The Philadelphia shoot will continue into June. The director of the film is Niels Arden Oplev, who directed the original 2009 Swedish language version of “The Girl with the Dragon Tatoo”, which starred Ms. Rapace as Lisbeth Salander. Niels Sejer is Production Designer for the film. The SS United States Conservancy served as host to the film company and crew on its first day of shooting. A press conference was held to celebrate the event with the ship serving as a fitting backdrop. Participants included Sharon Pinkenson, Executive Director of the Greater Philadelphia Film Office (www.film.org), Philadelphia Mayor Michael Nutter, “Dead Man Down” Co-Executive Producer Joseph Zolfo, SS United States Conservancy Executive Director Susan Gibbs (www.ssusc.org), and SS United States Redevelopment Project Executive Director Dan McSweeney (www.ssusc.org/redevelopment). “SS United States” song written and performed by Philly’s own Skip Denenberg & Andy Kravitz. Produced by Andy Kravitz. COMING IN 2012: “Dead Man Down”, a film by Neils Arden Oplev COMING SOON: “SS United States: Made In America”, a film by Robert Radler. Please support the SS United States Conservancy at www.ssusc.org . a MageeMedia presentation, in association with the SS United States …
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How To Find New Clients And Business

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How To Find New Clients And Business

Rob Kampia on Fox's Freedom Watch, 8/21/10

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Marijuana Policy Project executive director Rob Kampia appears on Fox Business’s Freedom watch along with John Stossel and SE Cupp to discuss marijuana prohibition in the US
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How To Start a Cleaning Business (Volume 1)

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How To Start a Cleaning Business (Volume 1)

How To Start a Cleaning Business (Volume 1)

If you want to start a cleaning business and actually like to clean, this is the perfect book for you. This book tells you how to go from just an idea to a complete, money-making cleaning business in just three steps. Step 1 – Brainstorming. This section discusses all the information and decisions you will need to make to get your business started. Information like choosing a business name, the type of cleaning you will provide, the rates you will charge, whether you need to hire staff or wil

List Price: $ 19.97

Price:

Advertising Veterans Jolliffe and Howard Join Nicholson Kovac

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Kansas City, MO (PRWEB) July 14, 2009

Kansas City advertising veterans Patty Jolliffe and Brian Howard have joined the account service team at Nicholson Kovac, Inc., as Management Supervisor and Account Supervisor, respectively.

“Patty and Brian’s proven leadership skills and extensive industry experience will be tremendously beneficial to Nicholson Kovac’s account service team and to our clients,” said Pete Kovac, Nicholson Kovac president and CEO.

Before joining Nicholson Kovac, Jolliffe served as Group Account Supervisor at BKV, where she managed integrated marketing communications plans and programs for Caterpillar FCC Equipment Financing and Goodyear Commercial Tires. Her 25 years of experience extends into the agriculture industry, where she led numerous marketing programs for Farmland Industries, John Deere, John Deere Credit, Beltwide Cotton Genetics and Delta King Soybeans

“I have always had a high regard for Nicholson Kovac and was drawn to the agency because of its proven planning process,” Jolliffe said. “I look forward to working with the entire Nicholson Kovac team to generate the successful results our clients want and deserve.”

Jolliffe graduated from Park University with a bachelor’s degree in business administration – marketing.

Howard brings 12 years of experience in animal health, agriculture and telecommunications to the Kansas City-based integrated marketing communications agency. Prior to joining Nicholson Kovac, Howard spent two years working on the Bayer account at Bernstein-Rein. He has also worked with several Fortune 500 companies, including Sprint and AGCO Corporation.

“Just like Patty, I was fascinated with Nicholson Kovac’s proprietary strategic planning process and I look forward to utilizing this process, along with my expertise in brand development and high profile business and product launches, to deliver top-notch work for our clients,” said Howard.

Howard graduated from the University of Kansas with a bachelor’s degree in advertising.

About Nicholson Kovac:

Nicholson Kovac, Inc. (formerly NKH&W, Inc.) is an integrated marketing communications company with capitalized billings approaching $ 100 million. It is among the top 40 largest independent agencies and serves national and global brands. At the heart of Nicholson Kovac’s work is Relevant Ingenuity SM , a proprietary process of discovering the relevant issues long before the search for creative solutions begins. The result is smarter, more efficient communications that deliver measurable results for clients.

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