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Social Documentation versus Customer Support INFOGRAPHIC

Image by Mark Fidelman
Nobody knows your documentation better than your customers. Theoretically you can attempt to address ALL USE CASES, but you won’t reach the long tail of all of them. And why spend time trying when you can receive contributions for free?
Read the article here: www.mindtouch.com/blog/2010/05/30/customer-support-vs-soc…

100 Business Expert Ideas

100 Business Expert Ideas

100 Business Expert Ideas

This book will give you 100 business expert ideas. It includes all kinds of different ways to learn to be a guru at all aspects of business. These ideas will help you master marketing, copywriting, selling, customer support, finances, list building, etc. It will give you info products to study, types business and professionals to model and kinds of strategies you will learn from others.

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