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Survey shows bank customer confidence rising

Survey shows bank customer confidence rising
Heidi Boyle, EY's principal of Financial Services Customer Practice, says: “Despite another challenging year in the banking industry, consumer confidence has actually gone up. But banks still have some way to go to improve this—for example, increasing …
Read more on ABA Banking Journal (blog)

Can Putin pull back from the brink?
Western financial sanctions on Russia will hurt further,” Ash told the Wall Street Journal. As much as the … In June, Putin was planning to welcome the leaders of the G-8, a club of Western powers (plus Japan), in the Russian resort city of Sochi …
Read more on American Thinker (blog)

A Record Profit for Berkshire
Oil prices were up significantly, and the Bank of Russia raised interest rates on Monday after the Russian ruble hit a record low against the dollar and euro, The Wall Street Journal writes. The Nikkei 225 in Japan fell 1.3 …. R.B.S. to Cut U.S …
Read more on New York Times

Draghi weighs up measures and monetary policy
On the other hand, as Frances Coppola notes on her blog, lending is still contracting and interest rates for households and corporations in the crisis countries remain high. The real economic activity … The sterilisation sounds the most probable, as …
Read more on TradingFloor.com

Marketing Service Company and a Sample Project Management Marketing Service Customer Work Plan

http://www.equipmentfx.com Marketing service companies and project management should focus on a marketing plan that covers all the marketing strategy and mar…
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Execution at Work: Get Stuff Done | ej4.com

http://www.ej4.com | Execute something, not someone at work. Did you know that 90% of organizations fail to execute their strategies successfully? Learn to g…
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Bluenose Analytics Secures $10M to Help Businesses Reduce Customer Churn & Drive Revenue


San Francisco, CA (PRWEB) December 11, 2013

Bluenose Analytics today announced it has secured $ 10 million in venture funding from The Social+Capital Partnership and Norwest Venture Partners (NVP). The funding includes a two million dollar seed investment led by The Social+Capital Partnership and an eight million dollar Series A led by NVP.

With a successful beta launch earlier this year, Bluenose will leverage the investment to continue expanding the capabilities of its platform, including deepening its predictive analytics. Bluenose is also deepening its executive team with thought leaders to drive content focused on customer retention best practices.

“For companies with recurring revenue models, customer churn is the number one threat to success and sustainability,” said Jeffrey M. Kaplan, managing director of THINKstrategies, Inc. and founder of the Cloud Computing Showplace. “Businesses need a powerful analytics platform to make the most of the growing amount of data they can collect about their customer base and turn it into additional revenue-generating outcomes.”

Built from the ground up by software-as-a-service experts, the Bluenose Analytics platform helps companies identify customer issues early, including the drivers of churn. By combining business intelligence and automated customer engagement, Bluenose pinpoints at-risk customers and opportunities to up-sell at every stage in the lifecycle.

“We invested in Bluenose early on – when it was Don, Todd, and a value proposition that resonated with us,” said Mamoon Hamid, general partner at The Social+Capital Partnership. “One of the biggest challenges that businesses face is identifying at-risk customers who are likely to churn versus happy customers who are likely to buy more. Bluenose is addressing this opportunity by providing actionable insights to businesses so they can further delight their customers with the right products and features.”

“With an impressive team and deep analytics expertise, Bluenose is the company to help businesses finally realize the power of big data for improving and retaining customer relationships,” said Matthew Howard, managing partner, NVP. “This investment reinforces our continued focus on cloud-based technologies that drive better business practices and more opportunities for growth.”

“Bluenose is in a very unique position, thanks to the support of two of the most successful and forward-thinking SaaS investors in the industry,” said Don MacLennan, founder and CEO of Bluenose Analytics. “NVP and Social+Capital have a record of working with innovators who have changed an industry landscape – which is exactly what Bluenose intends to do for customer analytics.”

With this investment, Mamoon Hamid and Matthew Howard have joined the Bluenose Analytics board of directors.

About The Social+Capital Partnership

The Social+Capital Partnership (“Social Capital”) is a partnership of philanthropists, technologists and capitalists utilizing venture capital as a force to create value and change on a global scale. The Partnership is based in Palo Alto, California and is on the web at s23p.com.

About Norwest Venture Partners

Norwest Venture Partners (NVP) is a multi-stage venture capital and growth equity investment firm that has partnered with entrepreneurs to build great businesses for more than 50 years. The firm manages over $ 3.7 billion in capital and has funded more than 500 companies since inception. Headquartered in Palo Alto, Calif., NVP has subsidiaries in Mumbai and Bengaluru, India and Herzelia, Israel. NVP makes early to late-stage venture and growth equity investments across a wide range of sectors including: technology, information services, business services, financial services, consumer products/services and healthcare. For more information, please visit http://www.nvp.com. Follow NVP on Twitter @NorwestVP

About Bluenose Analytics

Bluenose provides a customer success platform for software-as-a-service businesses to increase revenue, using predictive analytics to engage at-risk customers and identify drivers of churn. For more information, visit http://www.bluenose.com.







On-Demand Marketing Re-invents Customer Relationships

On-Demand Marketing Re-invents Customer Relationships
Staying on top of the marketing information stream can be difficult for your customers, but plans for a 'holistic' healthcare network could make relationships easier to manage. 2014 has started the way 2013 ended in the long and painful saga of pharma …
Read more on PharmExec.com (blog)

Businesses should follow social media developments
Twitter as well was first simply about 140 characters to “tell me what you're doing now” and it later grew into a micro-blogging platform where businesses could engage via company accounts and later also with ads. As 2014 gets rolling, … Watch …
Read more on Goshen News

Not everything about Healthcare.gov is bad
While few private-sector projects will ever require as many voices as Healthcare.gov did, we've all been a part of a few endeavors that involved too many parties, whether internal or external, and not enough leadership or planning or communication to …
Read more on Medical Marketing and Media

The Great British Banjo Company expands its Shackleton Banjo range to meet customer demand


Norwich, Norfolk, United Kingdom (PRWEB UK) 30 September 2013

British banjo business, The Great British Banjo Company, has expanded the range of models of its Shackleton banjo, to meet the demand from supporters around the world.

The company is funding the development of its British-made banjo, The Shackleton, on the popular crowd funding website Kickstarter.

Originally offering just one version of the banjo, which is the first mass-market banjo to be manufactured in Britain for more than 60 years, the company has received numerous requests for upgraded and alternative versions.

“We were going to start with the basic £300 model, but requests from supporters and enthusiasts around the world have led to us introducing a very special oak rim version, plus a version with built-in pickup, plus accessories such as a British-made leather banjo strap,” explained Simon Middleton, the company’s founder and managing director.

The Shackleton Banjo Kickstarter funding campaign has now passed the 67 per cent milestone.

Pledges totaling more than £20,000 ($ 32,000) have been received towards the target of £30,000 ($ 48,000), which will enable the company to produce its first batch of the British-made banjo.

The Shackleton banjo will be the first volume-production to be manufactured in Britain for more than 60 years.

The instrument is named in honour of Sir Ernest Shackleton, the British explorer who led the Imperial Trans-Antarctic Expedition in 1914.

The banjo belonging to the expedition’s meteorologist played an unexpected but vital role in the journey, after Shackleton’s ship Endurance was crushed by ice and had to be abandoned.

Although each man was only allowed to take two pounds in weight of personal possessions off the ship, Shackleton made an exception for the banjo, famously declaring: “We must have that banjo, it is vital mental medicine.”

It proved a wise decision, because when Shackleton and a small team had to leave 22 men trapped on Elephant Island for several months while they set off on an 800-mile voyage in a small open boat to seek for help, the banjo played a vital role in maintaining morale for those left behind.

The marooned men held regular concert parties and wrote songs on the banjo.

“It’s a fantastic story of British pluck and determination,” explained Simon Middleton, managing director of The Great British Banjo Company, “and it has inspired us to undertake our own adventure: to build an affordable banjo in Britain, which has not been done for so many decades.”

“We are thrilled with the response from banjo enthusiasts, as well as from people who just want to support British manufacturing,” Middleton added.

Company Information:

The Great British Banjo Company Limited, which also owns online specialist store Banjos Direct, is based in Norwich, Norfolk, UK.

The company works with local craftsmen as well as instrument manufacturers in other parts of Britain.

The business was founded by brand adviser, business author and musician Simon Middleton and has grown rapidly to become the UK’s best known banjo specialist retailer and manufacturer.

In 2012, the company launched the Islander Ash Leaf banjo, hand-made for the company in England by Malcolm McLeod, which has received glowing reviews from professional players in the UK and the USA.

The Great British Banjo Company is a private limited company, owned and managed by a small group of family and friends in Norwich, Norfolk, UK.

For further information, visit: http://www.thegreatbritishbanjocompany.com/.







Logility Customer American Italian Pasta Company Receives 2012 Manufacturing …

Logility Customer American Italian Pasta Company Receives 2012 Manufacturing
American Italian Pasta Company's winning project in the Operational Excellence category highlights the company's success in implementing a Sales and Operations Planning (S&OP) process to improve its ability to forecast demand, increase production …
Read more on MarketWatch (press release)

American Software's Board Approves the Quarterly Cash Dividend
Logility Voyager Solutions(TM) is a comprehensive suite, which includes supply chain visibility; demand, inventory and replenishment planning; Sales and Operations Planning (S&OP); inventory and supply optimization; manufacturing planning and …
Read more on MarketWatch (press release)

2012 Virtual Insurance Marketplace To Directly Target Insurance Customer Service Reps

Fairfield, CA (PRWEB) January 26, 2012

The Virtual Insurance Marketplace offers everyonefrom presidents, CEOs and insurance agency principals to insurance brokers and agents and office staffthe opportunity to check in during the three-day event. Registration is free; lifted cost restrictions open up the tradeshow to those who often do not have the luxury of attending them, including CSRs.

One of the many great attributes of a virtual tradeshow is that you can have several or all of the people from your office attend, reports Anita Nevins, founder and organizer of the Virtual Insurance Marketplace. CSRs rarely get the chance to leave the office and talk with markets at tradeshows. With a CSRs involvement in the day-to-day operations of an agency, they may look at products and services available to them with a different view than the agency principal or management team. A virtual tradeshow opens up so many opportunities for retail agencies to optimize their time and conserve their budget.

Sponsors and exhibitors at the 2012 Virtual Insurance Marketplace will be targeting many of the insurance materials and presentations in their booths directly at this important subset of the insurance industry.

Safeco CA Personal Lines will be exhibiting at the show in February. Kimberly Kunody, Marketing Director, had this to say about the value they see in customizing their booth to reach the CSR: CSRs are on the frontlines talking to customers and representing our products every day; therefore, we place great significance on providing the necessary education and accurate information to this audience. The Virtual Insurance Marketplace is the perfect vehicle to communicate to CSRs in an effective and efficient manner.

Another top-name exhibitor, Foremost Insurance Group, will also be focusing many of their materials on reaching CSRs. At Foremost, we have always recognized the important role that CSRs hold in independent agent operations, states Jeff Bair, Executive Director IA Operations. The Virtual Insurance Marketplace not only provides an efficient way for CSRs to interact with companies, but also a medium to easily get information to support their agencies and their work efforts.

The upcoming Virtual Insurance Marketplace will take place on February 810, 2012. Registration for the event is free to all attendees. Visit http://www.webdcmarketing.com to learn more. Register at: http://virtual-insurance-marketplace.webdcmarketing.com

The Virtual Insurance Marketplace is brought to you by Direct Connection Advertising & Marketing, LLC, an agency that specializes in insurance and social media marketing, planning and services. For media information, visit http://www.webdcmarketing.com/media

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Tableau Software Doubles Sales in 2011, Announces Massive Growth in Customer Roster Worldwide

Seattle, WA (PRWEB) January 11, 2012

Tableau Software, the global leader in rapid-fire business intelligence software, today announced that it doubled sales year over year, posting 104 percent bookings growth in the fourth quarter of 2011 and 94 percent growth for the year. This marks Tableaus eighth year of record sales. Tableau also grew its worldwide customer base by 40 percent in 2011 and now has more than 7,000 organizations using its fast analytics products. Tableau experienced big growth with customers in Europe, growing its base there by 67 percent.

eBay, the worlds largest online marketplace and a leader in mobile commerce, saw early on the benefits of leveraging Tableau as one of the tools to support the companys vision of using data to deliver some of the enhanced features across eBay.com.

Tableaus capabilities and ease of use enable eBays teams to take a collaborative approach to exploring data and to making results available seamlessly across the business, said Kiril Evtimov, director of BI Platform and Architecture at eBay. Business agility and speed of innovation are critical for continuing to improve the customer experience on eBay, and using Tableau is one of the ways were able to more quickly and easily maximize data assets.

Eurostar, the high-speed passenger rail service between the UK and mainland Europe, began using Tableau to analyze data collected as part of its Fizzback onboard satisfaction survey. Germanys Kabel Deutschland is using Tableau to analyze data related to billing, fraud and collection processes, while France-based renewable energies company, Areva Renouvelable, is using Tableau in its sales and operations planning and master production planning.

Dublin-based insurance provider, Irish Life, selected Tableau to support its new vision for BI. From our experience with Tableau Software, we can see that the return on investment is already being delivered, said Gerry Hassett, CEO at Irish Life Retail. The whole implementation of my CEO dashboards has taken a few weeks and has been a seamless operation. We can now see what is happening on a day-to-day and week-to-week basis which means we can develop our business accordingly and further enhance our competitive edge.

Tableaus growth is a symbol of what we believe is one of the most important trends in technology the consumerization of enterprise technology, said Christian Chabot, CEO and co-founder of Tableau Software. We are ushering business analytics out of the dark ages and into its golden era of fast, easy, visual self-service analytics for everyone. The impact for our customers is tremendous.

In July, Tableau announced localized versions of its Tableau Desktop product in French and German as well as support for mobile business intelligence on the iPad. This year it will expand to Asia Pacific and Latin America.

About Tableau

Tableau Software helps people see and understand data. Ranked by Gartner in 2011 as the worlds fastest growing business intelligence company, Tableau helps anyone quickly and easily analyze, visualize and share information. More than 7,000 companies get rapid results with Tableau in the office and on-the-go. And tens of thousands of people use Tableau Public to share data in their blogs and websites. See how Tableau can help you by downloading the free trial at http://www.tableausoftware.com/trial.

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